Kodak Glacier Services
Akhilesh, Ashish, D, Pankaj, Pankaj, Rahul, Rakesh, Roshan, Satish, Shashi, +91 99991 04041, You
02/08/2021
+91 99991 04041Subodh Singh
Installation call
10:58 am
+91 99991 04041Subodh Singh
11:22 am
+91 99991 04041Subodh Singh
11:49 am
Rahul
Not clear
11:49 am
+91 99991 04041Subodh Singh
11:59 am
I'd DL10020821T1219
Rohit
B 62/B vikash vihar Delhi 78
9540795830
Led thomsan picture problem
12:09 pm
+91 99991 04041Subodh Singh
2:08 pm
+91 99991 04041Subodh Singh
Forwarded
2:26 pm
Rahul
+91 99991 04041Subodh Singh
I'd DL10020821T1219
Rohit
B 62/B vikash vihar Delhi 78
9540795830
Led thomsan picture problem
Penel pending
2:59 pm
Rahul
2:59 pm
Rahul
2:59 pm
Rahul
Forwarded
2 pagesPDF130 kB
2:59 pm
+91 99991 04041Subodh Singh
Forwarded
@Subodh Singh DLU3020821T1266 TECH_VISIT CALL PLEASE CLOSE ON PRIORITY
3:33 pm
Please call to customers
3:34 pm
In CRM
3:34 pm
OK
3:34 pm
Rahul
+91 99991 04041Subodh Singh
2021-08-02 DE0821TV002 HARSHIT 82873335156 9717701610 H.NO B 28 2ND JAIN PARK UTTAM NAGAR NEW DELHI 110059 Delhi NEW DELHI UNDER WARRANTY MAIL RECEIVED ON UNDER WARRANTY PERIOD 2021-7-31 KODAK Kodak_32HDX7XPRO Installation And Demo
Installation demo complete
3:45 pm
Rahul
3:45 pm
Rahul
3:46 pm
Rahul
3:53 pm
Pankaj
4:44 pm
Pankaj
4:44 pm
Pankaj
0:11
4:44 pm
Pankaj
+91 99991 04041Subodh Singh
2021-07-31 DE0721TV483 Manoj Kumar 9650417828 V.P.O. Kair, near Najafgarh New Delhi -110043. DELHI New Delhi UNDER WARRANTY 2021-01-20 KODAK Kodak_40FHDX7XPRO Display Issue - Lining Flickering @Subodh Singh Arrange visit.
Panel required
4:44 pm
Pankaj
0:06
4:44 pm
0:16
4:44 pm
4:44 pm
+91 99991 04041Subodh Singh
Pankaj
Panel required
Call closed in your side
4:45 pm
Forwarded
2021-07-30 DE0721TV452 Kuldeep Rana 9911003545 9821140137 H.no-93,94 and 95 gali no-4 Shivani enclave,part-2 kakrola new Delhi 110078 near Voltas authorise service station DELHI New Delhi OUT OF WARRANTY - PAYMENT RECEIVED FOR REMOTE 2020-09-18 THOMSON Thomson_40PATH7777 Remote Delivery
6:09 pm
Rahul
+91 99991 04041Subodh Singh
Photo
Penal pending
8:48 pm
Rahul
1:13
8:48 pm
Rahul
Forwarded
1 pagePDF66 kB
8:49 pm
+91 99991 04041Subodh Singh
All update in CRM
9:41 pm
03/08/2021
+91 99991 04041Subodh Singh
Forwarded
2021-07-20 DE0721TV280 Vikas Aggarwal 9958947444 RZM 292 RAJ NAGAR 2, PALAM COLONY, NEW DELHI 110077 Delhi DELHI New Delhi UNDER WARRANTY 2020-08-09 KODAK Kodak_43FHDX7XPRO Display Issue - Lining Flickering @Subodh Singh Arrange a visit with sensor remote ..
10:35 am
Rahul
Forwarded
1 pagePDF65 kB
11:44 am
Rahul
Forwarded
11:44 am
Rahul
+91 99991 04041Subodh Singh
Photo
Remote pending
11:45 am
Sari call CRM me dal dena sir closed and part pending
11:50 am
Rahul
+91 99991 04041Subodh Singh
2021-07-20 DE0721TV280 Vikas Aggarwal 9958947444 RZM 292 RAJ NAGAR 2, PALAM COLONY, NEW DELHI 110077 Delhi DELHI New Delhi UNDER WARRANTY 2020-08-09 KODAK Kodak_43FHDX7XPRO Display Issue - Lining Flickering @Subodh Singh Arrange a visit with sensor remote ..
Ok ho gaya hai
2:52 pm
Rahul
2:52 pm
Rahul
Forwarded
2 pagesPDF130 kB
2:52 pm
04/08/2021
+91 99991 04041Subodh Singh
Forwarded
2021-07-23 DE0721TV362 Sunder LAL 9210312585 8130382585 H.NO WZ 1/2 KESHOPUR VILLAGE NEAR CRPF CAMP GATE NO 3 NEW DELHI 110018 DELHI New Delhi UNDER WARRANTY 2021-07-23 KODAK Kodak_32HDX7XPRO Installation And Demo
5:42 pm
Rahul
Remote pending
6:16 pm
Rahul
6:16 pm
Rahul
6:17 pm
Rahul
6:17 pm
+91 99991 04041Subodh Singh
2021-07-23 DE0721TV362 Sunder LAL 9210312585 8130382585 H.NO WZ 1/2 KESHOPUR VILLAGE NEAR CRPF CAMP GATE NO 3 NEW DELHI 110018 DELHI New Delhi UNDER WARRANTY 2021-07-23 KODAK Kodak_32HDX7XPRO Installation And Demo
Call CRM me dal dena sir
6:56 pm
+91 99991 04041Subodh Singh
You
Call CRM me dal dena sir
WhatsApp call not send in CRM
10:35 pm
05/08/2021
+91 99991 04041Subodh Singh
2021-07-23 DE0721TV362 Sunder LAL 9210312585 8130382585 H.NO WZ 1/2 KESHOPUR VILLAGE NEAR CRPF CAMP GATE NO 3 NEW DELHI 110018 DELHI New Delhi UNDER WARRANTY 2021-07-23 KODAK Kodak_32HDX7XPRO Installation And Demo
Installad by outsider
1:23 pm
+91 99991 04041Subodh Singh
Forwarded
2021-07-29 DE0721TV431 Shyam Singh 9891547797 C202 3rd Floor Front Side, CM Block Sainik Nagar, Uttam Nagar New Delhi 110059 DELHI New Delhi UNDER WARRANTY 2020-08-27 THOMSON Thomson_40PATH7777 Sensor Issue @Subodh Singh arrange visit
5:44 pm
06/08/2021
+91 99991 04041Subodh Singh
Forwarded
2021-04-08 DE0421TV131 Rajendra Thebar 7357917179 Quarter no 4001 mahanadhi towar, New Spg Complex Sector 21 Dwarka NEW DELHI, DELHI, 110077 DELHI New Delhi UNDER WARRANTY 2021-01-21 KODAK Kodak_50UHDX7XPRO Power On Issue @Subodh Singh Arrange visit.
1:00 pm
07/08/2021
Rahul
+91 99991 04041Subodh Singh
2021-07-29 DE0721TV431 Shyam Singh 9891547797 C202 3rd Floor Front Side, CM Block Sainik Nagar, Uttam Nagar New Delhi 110059 DELHI New Delhi UNDER WARRANTY 2020-08-27 THOMSON Thomson_40PATH7777 Sensor Issue @Subodh Singh arrange visit
Tomorrow
10:39 am
Rahul
10:40 am
Tomorrow
10:40 am
+91 99991 04041Subodh Singh
Forwarded
2021-07-30 DE0721TV457 Dr Varun Gupta 9900439236 Address - Flat No. 6, RR-8, Vipin Garden, Nawada Extension, New Delhi-110059 DELHI New Delhi UNDER WARRANTY 2021-01-22 KODAK Kodak_32HDX7XPRO Display Issue - Lining Flickering @Subodh Singh Arrange visit.
3:39 pm
+91 99991 04041Subodh Singh
2021-07-30 DE0721TV457 Dr Varun Gupta 9900439236 Address - Flat No. 6, RR-8, Vipin Garden, Nawada Extension, New Delhi-110059 DELHI New Delhi UNDER WARRANTY 2021-01-22 KODAK Kodak_32HDX7XPRO Display Issue - Lining Flickering @Subodh Singh Arrange visit.
Phone not pic abhi bat hogai hai
4:37 pm
09/08/2021
Forwarded
0:11
4:21 pm
4:21 pm
4:21 pm
Ashok Kumar main board pending
4:22 pm
12/08/2021
Pankaj
Main board required
10:18 am
Pankaj
10:18 am
10:18 am
10:18 am
Pankaj
Pankaj Verma main board required required
10:20 am
Pankaj
10:20 am
10:20 am
10:20 am
Rahul
12:58 pm
Rahul
12:58 pm
Rahul
12:58 pm
Rahul
Forwarded
2 pagesPDF129 kB
12:58 pm
Negative picture ok
12:58 pm
Amit Kumar, 8800298690, Wz - 106a, Sant garh gali no. 18 near namdhari guru dwara. New Delhi 110018 Delhi, 32PATH0011 Thomson,
12:59 pm
+91 99991 04041Subodh Singh
Rahul
Amit Kumar, 8800298690, Wz - 106a, Sant garh gali no. 18 near namdhari guru dwara. New Delhi 110018 Delhi, 32PATH0011 Thomson,
Call I'd??
1:01 pm
DLU4110821T2151, amit kumar
1:17 pm
Rahul
1:21 pm
1:21 pm
1:21 pm
1:21 pm
Negative picture ok
1:21 pm
DLU4110821T2176, Jasvinder Singh Rooprai call id
1:21 pm
14/08/2021
Forwarded
12:51 pm
Forwarded
12:51 pm
+91 99991 04041Subodh Singh
2021-07-30 DE0721TV458 Rajinder paul singh 9868258646 WZ- 156 ,First Floor, Ram nagar, TILAK NAGAR, New Delhi-110018 DELHI New Delhi UNDER WARRANTY 2020-10-20 THOMSON Thomson_32PATH0011 Display Issue - Lining Flickering Manoj sound issue +picture quality issue
Set ok
12:53 pm
Rahul
Forwarded
4:14 pm
Rahul
4:14 pm
4:14 pm
4:14 pm
4:14 pm
What moter kharab
4:14 pm
Wash motor pending
4:48 pm
Rahul
6:55 pm
Rahul
6:55 pm
Rahul
6:55 pm
Rahul
Forwarded
6:56 pm
Ok
6:56 pm
Forwarded
1 pagePDF66 kB
6:59 pm
Adjustment ok
6:59 pm
16/08/2021
+91 99991 04041Subodh Singh
Forwarded
DLU5070821T1831
Pankaj Verma
H2/71, Gali no 8, Kunwar Singh Nagar, Nangloi, New Delhi 110041
9971315454 @Subodh Singh it is social media escalation sir call register on 7 aug no visit and remark update in crm
5:15 pm
Rakesh Roshan
+91 99991 04041Subodh Singh
DLU5070821T1831
Pankaj Verma
H2/71, Gali no 8, Kunwar Singh Nagar, Nangloi, New Delhi 110041
9971315454 @Subodh Singh it is social media escalation sir call register on 7 aug no visit and remark update in crm
Product ?
5:17 pm
+91 99991 04041Subodh Singh
Rakesh Roshan
Product ?
Please check in CRM
5:32 pm
+91 99991 04041Subodh Singh
You
0:11 Video
Operating PCB defective
Any problem face in market please call
6:01 pm
17/08/2021
+91 99991 04041Subodh Singh
Forwarded
DL10170821T2796 PLEASE CLOSE ON PRIORITY
6:16 pm
Rakesh Roshan
Ok sir
6:16 pm
Rahul
Forwarded
9:05 pm
Rahul
9:05 pm
Rahul
Forwarded
1 pagePDF66 kB
9:05 pm
Rahul
9:05 pm
Rahul
9:05 pm
Display penal tuta hua hai
9:06 pm
Rahul
Forwarded
9:06 pm
Rahul
9:07 pm
Rahul
9:07 pm
Wifi device not show divice
9:08 pm
Rahul
Forwarded
9:18 pm
2021-04-08 DE0421TV131 Rajendra Thebar 7357917179 Quarter no 4001 mahanadhi towar, New Spg Complex Sector 21 Dwarka NEW DELHI, DELHI, 110077 DELHI New Delhi UNDER WARRANTY 2021-01-21 KODAK Kodak_50UHDX7XPRO Power On Issue @Subodh Singh Arrange visit.
9:41 pm
Rahul
10:12 pm
Rahul
10:14 pm
Rahul
10:55 pm
Rahul
10:55 pm
Rahul
0:29
10:56 pm
18/08/2021
+91 99991 04041Subodh Singh
Complain ID DLU8180821W2827
Please attend demo call on first priority
1:05 pm
19/08/2021
+91 99991 04041Subodh Singh
Please send requirements
1:01 pm
Of components
1:01 pm
[19/08, 5:54 pm] +91 96540 92627: DLU5130821T2329 Arrange a call asap
[19/08, 5:54 pm] +91 96540 92627: customer calling again and again on customer care toll free,
6:15 pm
9:40 pm
Part pending detail
9:41 pm
20/08/2021
DLU5170821T2752
REMOTE
9:14 am
Rahul
DLU4190821T2961, Kalyani Tripathi Flat No. - 255 Rose Apartments Sector 18-B Dwarka New Delhi Delhi Delhi 110075, , Kodak, TV, 32HDX7XPRO, TV Demo , 9650369565
4:00 pm
Rahul
4:01 pm
4:01 pm
4:01 pm
4:02 pm
+91 99991 04041Subodh Singh
Update in CRM
4:03 pm
Not in group
4:03 pm
Rahul
Ok sir
4:05 pm
Rahul
8:00 pm
8:00 pm
8:01 pm
8:01 pm
Ok
8:01 pm
Repair ho gya picture nahi a rahi thi
8:01 pm
DL10170821T2796, Rachit Gupta F-20 Budh Vihar Phase-2 Sharma Colony New Delhi -110086, Kodak, TV, 55CA0909 , 9990332622
8:20 pm
23/08/2021
+91 99991 04041Subodh Singh
Forwarded
DLU5130821T2329 @Subodh Singh sir kindly arrange a visit as a customer is escalting and abusing Rahul is allotted on this call however he denied for the visit,
2:07 pm
DE0721TV450 KARAMJEET SINGH REMOTE THOMSON
4:06 pm
DLU5130721T0320 ABHISHEK BHASIN REMORE THOMSON
4:20 pm
DLU5310721T1184 AMIT CHOUDHARY REMOTE KODAK
4:24 pm
DLU5040821T1506 Naveen Chandra REMOTE Thomson
4:26 pm
DLsh060821T1721 Gian chand Thomson, MAIN BOARD
4:28 pm
+91 99991 04041Subodh Singh
You
DLsh060821T1721 Gian chand Thomson, MAIN BOARD
Main board image
4:29 pm
DLU5130821T2387, Ajit lakra, Kodak REMOTE
4:29 pm
DLU5130821W2331, Prakash kumar goswam Washing Machine, Thomson WASH MOTOR
4:31 pm
DE0421TV131 RAJENDRA THEBAR KODAK REMOTE
4:33 pm
24/08/2021
Rahul
Forwarded
DL10160821T2627, MOHIT, House No 73 Block G Gali No 4, Rani Khera Road Bhagya Vihar Madanpur Dabas. New Delhi 110081 Delhi, Thomson, TV, 50OATHPRO1212, 7703992936
6:34 pm
Rahul
6:34 pm
6:34 pm
6:34 pm
Penal pending
6:35 pm
+91 99991 04041Subodh Singh
Update in CRM with image
6:39 pm
26/08/2021
+91 99991 04041Subodh Singh
DLU5070821T1831 was registered on 7 Aug no update is given in CRM @Subodh Singh it is social media escalation please look into this
1:12 pm
DLU5070821T1831 was registered on 7 Aug no update is given in CRM @Subodh Singh it is social media escalation please look into this
5:01 pm
Forwarded
DLsh060821T1721 @Subodh Singh this call is allotted however no remark is given by the team in crm please get this done asap
5:01 pm
Forwarded
DLU3180821T2842
6:39 pm
Please update call status in crm Long time pending
6:40 pm
SATURDAY
+91 99991 04041Subodh Singh
Forwarded
2021-07-30 DE0721TV450 Karamjeet Singh 9911194792 Address - JG-1/23A, First Floor, Vikaspuri, New Delhi - 110018. Near Gujranwala Apartments.
DELHI New Delhi UNDER WARRANTY 2020-10-19 THOMSON Thomson_32PATH0011 Sensor Issue @Subodh Singh Arrange visit on priority escalation call [pending from long time.
10:43 am
Forwarded
DLU5130821W2331
11:12 am
+91 99991 04041Subodh Singh
+91 99991 04041Subodh Singh
DLU5130821W2331
Please check
11:12 am
SUNDAY
Forwarded
2021-04-08 DE0421TV131 Rajendra Thebar 7357917179 Quarter no 4001 mahanadhi towar, New Spg Complex Sector 21 Dwarka NEW DELHI, DELHI, 110077 DELHI New Delhi UNDER WARRANTY 2021-01-21 KODAK Kodak_50UHDX7XPRO Power On Issue @Subodh Singh Arrange visit.
8:48 am
Forwarded
1 pagePDF54 kB
8:49 am
Forwarded
8:49 am
Forwarded
8:49 am
Forwarded
8:49 am
Main board and wifi device pending
8:50 am
MONDAY
Forwarded
2021-07-30 DE0721TV458 Rajinder paul singh 9868258646 WZ- 156 ,First Floor, Ram nagar, TILAK NAGAR, New Delhi-110018 DELHI New Delhi UNDER WARRANTY 2020-10-20 THOMSON Thomson_32PATH0011 Display Issue - Lining Flickering Manoj sound issue +picture quality issue
10:27 am
+91 99991 04041Subodh Singh
Forwarded
DLU5210821T3104 @Subodh Singh sir please look into this as per customer rahul technician is talking with a bad behaviour with the customer sir please get this call close asap
11:11 am
Attend by Rahul
11:12 am
Forwarded
DLU5280821T3687, Alka Kapoor , Flat no. 131 Guru Apartment Plot No 2 sector 6 Dwarka New delhi 110075 Delhi , Thomson, 50PATH1010, Display Issue, 9873938503
12:47 pm
Forwarded
12:47 pm
12:47 pm
12:47 pm
Main board pending
12:48 pm
+91 99991 04041Subodh Singh
Forwarded
DLU5210821T3098 @Subodh Singh please get this call done on priority.
6:13 pm
TUESDAY
+91 99991 04041Subodh Singh
Forwarded
2021-08-31 DE0821TV019 Sidharth gulia 6378800389 H. no 93 A block naveen place colony 'kali piau' jharodha road najafagarh Pin code 110072 DELHI Uttarkashi UNDER WARRANTY 2021-03-15 THOMSON Thomson_32PATH0011 Power On Issue @Subodh Singh Arrange visit.
1:53 pm
Forwarded
7:49 pm
7:49 pm
7:49 pm
7:49 pm
7:50 pm
Forwarded
Abhishek bnasin
7:50 pm
Remote change
7:50 pm
Forwarded
7:51 pm
Forwarded
2021-07-30 DE0721TV450 Karamjeet Singh 9911194792 Address - JG-1/23A, First Floor, Vikaspuri, New Delhi - 110018. Near Gujranwala Apartments.
DELHI New Delhi UNDER WARRANTY 2020-10-19 THOMSON Thomson_32PATH0011 Sensor Issue @Subodh Singh Arrange visit on priority escalation call [pending from long time.
7:51 pm
Forwarded
2 pagesPDF130 kB
7:51 pm
Forwarded
1 pagePDF43 kB
7:51 pm
Forwarded
7:51 pm
Forwarded
7:51 pm
Forwarded
7:51 pm
7:52 pm
Forwarded
Karamjeet shing
7:53 pm
Forwarded
Remote change
7:53 pm
DLU5210821T3098, Sushma Kapoor rzr 9 Nihal Vihar ,Nihal Vihar 50 foot nangloi New delhi110041 Delhi Kodak TV 32HDX7XPRO 8178200719 Repair
7:53 pm
Forwarded
7:54 pm
7:54 pm
7:54 pm
Sushma kapoor remote change
7:55 pm
Forwarded
7:56 pm
7:58 pm
7:58 pm
Amit Chaudhary remote change
7:59 pm
Most of call not in CRM
9:58 pm
WEDNESDAY
Forwarded
DLU5210821T3104 Shivaditya Dey Flat 1151, Akshardham Apartments, Sector 19, Pocket 3, Dwarka, New Delhi - 110075 Flat 1151, Akshardham Apartments, Sector 19, Pocket 3, Dwarka, New Delhi - 110075 Flat 1151, Akshardham Apartments, Sector 19, Pocket 3, Dwarka, New Delhi - 110075 Thomson TV 43PATH0009BL 8929899445 Repair
9:31 am
Forwarded
2 pagesPDF133 kB
9:31 am
Forwarded
9:31 am
Forwarded
9:31 am
Forwarded
9:31 am
Shivaditya dev remote change
9:33 am
9:35 am
Forwarded
9:36 am
9:36 am
9:36 am
9:36 am
Naveen Chandra remote change
9:36 am
YESTERDAY
9:39 pm
Forwarded
9:40 pm
9:40 pm
9:40 pm
9:40 pm
9:40 pm
Ajit lakra
9:40 pm
Remote change
9:41 pm
TODAY
Forwarded
4 pagesPDF256 kB
10:38 am
Forwarded
10:38 am
Forwarded
10:38 am
Remote change ok
10:38 am
Rahul
DLU5310821T3870, Suresh lakra, Add. H. No. 13 b village RANHOLLA post office nangloi Delhi 110041, Kodak, 43FHDX7XPRO, Remote not working
Remark Remote Delivery needs to collect old remote from the customer.8588815030
10:58 am
Rahul
10:58 am
10:58 am
10:58 am
Remote change
10:58 am


















